SERVICE GUIDE


I. Prior to returning

- Check the item carefully in order to avoid operating or assembly errors.
  If in doubt, contact our Service Department on 09973 /84 17-20

- The following receivers are handled directly with the manufacturer in case of service:
  Homecast, GSS, Kaon, Fte, Strong, Thomson





II. Specific return instructions

- The item must be repackaged as otherwise the
  sales package will be damaged on tansport,
  with the consequence of deduction in case of a credit note.

- Return the repair products always without accessories.

- A completely filled Service Card >> must accompany the return


- The return has to be done FREE !
  Shipments without freight prepaid will not be accepted

- Address for returns:

      Erwin Weiß GmbH
      - Service -
      Glashüttenweg 42
      93437 Furth im Wald





ATTENTION !!

Untitled sent in goods
- Goods which are not bought from Erwin Weiß GmbH
- Goods without error description

will be returned with a handling fee of 15 EUR net.





 

In case of service,
please note the following things
Service Guide >>

Download center
Current software, channel lists,...
Downloads >>

Consignment note for repairs
Download as *.pdf file
Service Card >>

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